![]() ![]() We only replace items if they are defective or damaged. Unfortunately, we cannot accept returns on sale/discounted items or gift cards. You will be responsible for paying for your own shipping costs for returning your item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In the event that the problem of said product is not under warranty, it will be the consumer who pays the possible additional expenses arising from said return. In this way, we will organize the return in the most suitable way. Manhattan Roll (NEW) Shrimp tempura and mango inside, wrap with spicy crunchy kani and tobiko on top. The consumer must inform us of the lack of conformity of the product within 14 days of delivery through an email to that you want to return a product. New York Roll (NEW) Pepper tuna and avocado inside, wrap with crunchy lobster salad and tobiko on top. In this case, all the costs of returning the product and sending the new or repaired product are paid by The Zen Tea Co. We promise to replace with a new one or make the corresponding payment if any of your products suffered from a manufacturing defect within 14 days of delivery. *please check our banner for temporary offers on minimum order and free shippingĪll products offered by The Zen Tea Co. are guaranteed. Wholesale: fulfilment times vary from 1 to 12 business days depending on availability shipping is instead calculated based on weight. This immersive experience allows you to taste a variety of teas while learning the origin, culture, benefits and brewing tips. ![]() Golden Milk is one of the most famous remedies in Ayurvedic medicine. With a small group (maximum of 6 people), at our tea bar and retail space. Zen’s Golden Milk is a mix of Turmeric, Ginger, and Vietnamese Cinnamon powder and is 100 Organic GMO-free, dairy-free & hand-mixed assembled & packed like Grandma’s cookies but healthier. Fulfilment times are usually 2-4 days, however it may vary and increase significantly during the peak times. Join us for the Zen Experience of Tea with Tea Tastings held Friday and Saturday evenings after-hours from 6:00-7:00pm. Merchandise - Fun-ctional stuff: flat shipping rate of £2.49. Standard - Two days: 2-3 business days | £2.99 or free over £35* Products within the following collections: matcha tea powder, matcha gift sets, matcha accessories, Japanese experience boxes:įast - Next day: 1-2 business days | £4.99 or £3.99 over £60 If you place your order before 2pm on a business day we will do our best to ship it before end of day. You will receive another notification when your order has shipped. ![]() All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. ![]()
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